The Relationship between Social Responsibility and Business Performance: An Analysis of the Agri-Food Sector of Southeast Spain
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This study aims to contribute to the existing debate on the impact of corporate social responsibility (CSR) orientation on different measures of business performance through the proposal of a conceptual model. Drawing on stakeholder theory, we conceptualize CSR as a broad and multidimensional construct with seven dimensions: employees, partners, customers, farmers, environment, community, and competition. We also extend the concept of business performance, which includes tangible variables, namely financial performance (FP) and export performance (EXP), as well as intangible variables, namely image and reputation (IR) and the satisfaction of relevant stakeholders (SS). The research context of this study is the agri-food sector in southeastern Spain. This sector has been the focus of attention of numerous researchers due to the relevance that social and environmental aspects have had in its development. To test the proposed model, the partial least-squares technique (PLS-SEM) was applie...
corporate social responsibility
partial least square technique (PLS-SEM)