Diagnosis of Administrative and Financial Processes in Community-Based Tourism Enterprises in Ecuador
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AutorJaramillo Moreno, Bertha Cecilia; Sánchez Cueva, Irene Paola; Tinizaray Tituana, Dayana Gisell; Narváez, Juan Carlos; Cabanilla Vásconez, Enrique Armando; [et al.]
In recent years, community-based tourism has become a source of income within indigenous and rural communities, either as a principal or complementary activity. However, the management of the administrative and financial processes of this type of enterprise was unknown. In this sense, this paper aims to analyze the state of these processes within the so-called Community-Based Tourism Enterprises (CBTEs) in the provinces of Pichincha, Napo, and Imbabura (Ecuador). For this purpose, a matrix was designed to collect information on the administrative and financial processes that an enterprise should have, detailing all their elements with their respective assessment. Also, an interview was administered to the 28 community leaders (one for each CBTE) to diagnose each issue of business management. In this diagnosis, it was concluded that, despite having a certificate from the Ministry of Tourism (MINTUR), the Community-Based Tourism Enterprises have not implemented important administrative a...
community-based tourism enterprises