Patient Safety Culture in a Tertiary Hospital: A Cross-Sectional Study
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Segura-García, María Teresa; Castro Vida, María Ángeles; García Martin, Manuel; Álvarez-Ossorio-García de Soria, Reyes; Cortés Rodríguez, Alda Elena![Autoridad Universidad de Almería Autoridad Universidad de Almería](/themes/Mirage2/images/autoridades/autoridad.png)
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2023-01-28Resumen
Patient safety (PS) culture is the set of values and norms common to the individuals of an organization. Assessing the culture is a priority to improve the quality and PS of hospital services. This study was carried out in a tertiary hospital to analyze PS culture among the professionals and to determine the strengths and weaknesses that influence this perception. A cross-sectional descriptive study was carried out. The AHRQ Questionnaire on the Safety of Patients in Hospitals (SOPS) was used. A high perception of PS was found among the participants. In the strengths found, efficient teamwork, mutual help between colleagues and the support of the manager and head of the unit stood out. Among the weaknesses, floating professional templates, a perception of pressure and accelerated pace of work, and loss of relevant information on patient transfer between units and shift changes were observed. Among the areas for improvement detected were favoring feedback to front-line professionals, ab...
Palabra/s clave
adverse events
AHRQ questionnaire
hospital organization
patient safety
safety culture